Customer Service
At ecrandal we are dedicated to your satisfaction.
We strive to create a high quality product that is designed to last a lifetime. If for some reason our handcrafted copper cookie cutters fail to meet those standards we will repair or replace them for free.
We thank you for choosing to purchase our cutters and support our home-based family business where everything is made right here in our home.
anytime if you ever have any questions or comments for us.
If you ever have any problems at all please let us know
and we will do all we can to make it right.
All comments are welcome!
We are located at
414 Oakwoods Road Wilkesboro North Carolina 28697
shipping rates
USA delivery only
up to $19.99.....................$3.00
up to $29.99.....................$4.00
up to $99.99.....................$5.00
$100 or over.....................FREE
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