ecrandal copper cookie cutters
We have moved!
We are still unpacking and 
getting organized so we can 
serve you better.  We are excited about having a new place to work with room to grow.  We encountered several unforseen obstacles with our move, but we are getting
close to shipping orders again.
Thank you for your patience!


Trouble with Ordering 
If you experience any trouble with checkout on our website, please 
select PAY BY CHECK as the payment method in order to process 
your order. We will send you an email invoice for the total amount 
of your order that you can pay with a credit card. If you are still 
unable to get an order to process, please email us with the specific 
items listed or send us a screen shot of the shopping cart so we can 
send you an email invoice for it. This must be done during the 
promotion period.  
Website Details and Contacting Us 
We will not be able to respond to calls or emails while we are 
moving, although please do leave us an email regarding any 
concerns or issues you have, and we will get to it as soon as we are able. 
We are also in the process of creating a new website. We don’t 
have a date yet, but we do hope to have it up and running soon.  
We expect the new website to provide you with a better experience 
and to eliminate the bugs and frustrating checkout problems that 
you have been dealing with for the past few years. 
Moving Details 
We are relocating from North Carolina to Michigan. We have been 
looking for a suitable new location for about 3 years now, and due 
to our family size and business needs it has become very difficult 
to function efficiently where we currently are. We are very excited 
about this move and are thrilled to know that this will finally allow 
us to run our business in a way that will help us to keep a larger 
inventory of cutters and ship our orders in a more timely fashion. 
We thank you for being patient with us during this challenging 
transition and we anticipate being able to serve you much more 
efficiently once we are settled in. 
Thank you! 
Eric & Jamie Border 








.We have hundreds of new cutter shapes, 
with many more coming!
See what's new in our NEW SHAPES CATEGORIES!  
We try to post new cutters each month!
  
contact us at
ecrandal@aol.com
We ship ANYWHERE!
click on customer service 
page for our International ordering policies and shipping information!
Business hours are Monday-Friday  
9:00 am - 5:00 pm EST

Our new dedicated FAX NUMBER is:
(888) 236-5588
Important Note!
We have been experiencing occasional difficulties with our website's check-out system. 
If you receive an error message when going to check out please contact us through email
(ecrandal@aol.com) and we can help you to process your order.  

Please contact us if your order is time-sensitive, many of our cutters are made to order!   See our customer service page for more details!!