Reviews Hide Reviews
Loved being able to select the size. Craftsmanship is outstanding. Better than I thought it would be.
Better than I could ever imagin!
Ecrandal had the only peacock cutter that fit the design I was looking for. I loved the option to choose the size of my cutter! When I received my package, I was more than pleasantly surprised! The time they took to wrap it up nicely and include the HANDWRITTEN note is unheard of these days. The smallest jestures mean the most. Whenever I need another cutter, Exeandal is the only place I'll look! I am always honored to support a family runner business!! Especially when they put so much love in to their business!
Excellent Personalized Customer Service
We ordered the Large peacock body and head for my daughters 8th birthday party. I ordered late, and was worried the cutters wouldn't arrive on time. I sent an email to Ecrandal with my concern. I was so happy and surprised when I got a personal phone call to give me shipping options to make sure my cutters arrived on time. I ended up choosing regular shipping, and the two cures arrived perfectly on time for the bakery to make my cookies. We also received a beautiful handmade Thank You note from Erandal thanking us for our business. You don't get that kind of customer service now a days. Very impresses. The cutters were beautiful, sturdy, and the bakery ended up buying them from me, she loved them so much! Thank you Ecrandal! You have my business in the future.
Received my requested cutter in perfect condition. Very well made and I can't wait to use it.